Terms & Conditions

Last updated: November 27, 2025

1. Introduction

Welcome to The Grid Verona. These Terms and Conditions govern your use of our website, services, and any promotional offers or content displayed on our digital platforms.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Use of Website

Our website is provided for informational purposes. When using our website, you agree to:

  • Use the website only for lawful purposes
  • Not attempt to gain unauthorized access to any part of the website
  • Not interfere with the proper functioning of the website
  • Not copy, reproduce, or distribute any content without authorization
  • Provide accurate information when submitting forms or inquiries

3. Promotional Offers & Disclaimers

Important Notice Regarding Offers

All promotional offers, discounts, special events, and marketing materials displayed on our website, social media channels, or any other platform are subject to the conditions outlined below.

Subject to Change Without Notice

  • All offers, prices, promotions, and availability may be modified, suspended, or withdrawn at any time without prior notice
  • The display of any offer does not constitute a binding contract or guarantee of availability
  • Offers may be subject to limited quantities, time restrictions, or capacity constraints
  • Each promotion may have specific terms, conditions, and eligibility requirements
  • We reserve the right to correct any errors, inaccuracies, or omissions in pricing or promotional materials
  • Unless explicitly stated, offers cannot be combined with other promotions or discounts

Modification and Withdrawal Rights

  • Modify the terms, conditions, pricing, or duration of any promotion without prior notice
  • Cancel or discontinue any offer, event, or promotion at any time for any reason
  • Restrict or limit participation in promotions at our sole discretion
  • Decline redemption of offers if terms are not met or fraud is suspected
  • Substitute promotional items or rewards with alternatives of equal or similar value

4. Website Content Disclaimer

  • Information Accuracy: While we strive to ensure accuracy, website content is provided "as is" without warranties of any kind
  • No Obligation: Information displayed does not create any contractual obligation until confirmed at point of sale
  • Visual Representations: Images, descriptions, and illustrations are for reference only and may differ from actual products or services
  • Menu Changes: Food and beverage menus, including ingredients, pricing, and availability, are subject to change without notice
  • Event Details: Event schedules, performers, and activities may be modified due to circumstances beyond our control
  • Third-Party Content: We are not responsible for content, accuracy, or availability of third-party links or services

5. Limitation of Liability for Offer Changes

The Grid Verona shall not be liable for any loss, damage, cost, expense, or inconvenience arising from:

  • The modification, suspension, or withdrawal of any offer or promotion
  • Errors or inaccuracies in promotional materials or website content
  • Inability to redeem or participate in any promotion
  • Changes to event schedules, menus, or service availability
  • Reliance on any information displayed on our digital platforms
  • Technical issues preventing access to promotions or offers
  • Sold-out items, fully booked events, or capacity limitations

6. Confirmation at Point of Service

All promotional terms and pricing are confirmed at the point of purchase or service. The final terms agreed upon in-venue or at checkout shall supersede any conflicting information displayed on our website or promotional materials. Customers are encouraged to verify current availability and terms with staff before placing orders or making commitments.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of The Grid Verona and is protected by intellectual property laws. You may not:

  • Copy, reproduce, or distribute any content without written permission
  • Use our trademarks, logos, or branding for any purpose without authorization
  • Modify, adapt, or create derivative works from our content
  • Use any content for commercial purposes without express consent

8. General Limitation of Liability

To the maximum extent permitted by applicable law:

  • Our website and content are provided on an "as is" and "as available" basis
  • We make no warranties, express or implied, regarding the website's operation or content
  • We shall not be liable for any indirect, incidental, special, or consequential damages
  • Our total liability shall not exceed the amount paid by you for services in the preceding 12 months
  • Nothing in these terms excludes liability that cannot be excluded under Italian law

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Italy. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Verona, Italy, without prejudice to mandatory consumer protection provisions that may apply.

10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on this website. Your continued use of the website after any changes constitutes your acceptance of the new terms. We encourage you to review these terms periodically.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email:

Phone: +39 045 631 2993

Address: Via Filippo Brunelleschi, 11A, 37138 Verona (Veneto), Italy